Shipping Policy

Last Updated: December 29, 2024

Thank you for shopping with the Speak Easy Co. We are committed to providing a secure and seamless shipping experience. Please review our shipping policy below for details on processing times, delivery methods, and other important information.

Processing Time

  • Custom Orders: Custom jewelry orders typically require 1-4 weeks for production, depending on the complexity of the design. Once production is complete, custom orders are shipped overnight for prompt delivery.
  • Ready-to-Ship Jewelry: Ready-to-ship items are processed within 1-2 business days of receiving your order.

Shipping Methods & Insurance

  • Custom Orders: All custom pieces are shipped overnight through reliable, fully insured carriers to ensure safe delivery.
  • Ready-to-Ship Jewelry: Ready-to-ship items are also shipped overnight via trusted and insured carriers for fast and secure delivery.

We partner with reputable shipping companies to ensure your items are protected during transit.

Shipping Costs

Shipping costs are calculated at checkout based on the package’s weight, size, and destination.

  • Customs Duties & Taxes: For international orders, any applicable customs duties, taxes, or fees imposed by your country’s customs authorities are the buyer’s responsibility.

International Shipping

  • Customs Inspections: International shipments may be subject to customs inspections, which can cause delays.
  • Buyer Responsibility: Any additional customs duties or taxes are the buyer’s responsibility.

Please ensure your shipping address is accurate to avoid delivery issues.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment and estimated delivery time.

Return Shipping

If a return is required, the buyer is responsible for return shipping costs.

  • Recommendations: We strongly recommend using a trackable shipping method and purchasing insurance to protect your item during transit.

For more details, please refer to our Return and Refund Policy.

Shipping Address Accuracy

It is the buyer’s responsibility to ensure the shipping address is accurate and complete.

  • Responsibility for Errors: We are not responsible for delays, misdeliveries, or lost packages resulting from inaccurate or incomplete shipping addresses provided at checkout.

Shipping Restrictions

Certain countries or regions may have restrictions on specific jewelry items due to local laws or customs regulations.

  • Right to Cancel: We reserve the right to cancel or refund orders if we are unable to ship to your location.

Order Status & Communication

We will keep you updated throughout the process, including:

  1. Order confirmation
  2. Shipment notification with tracking details
  3. Delivery updates (when available)

For questions or assistance regarding your order or shipping status, feel free to contact our customer support team.

Policy Changes

Our shipping policy is subject to change without prior notice. Please review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or need further assistance, please contact us:

We appreciate your business and look forward to serving you!

Contact Us

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Hands down the most reliable jeweler in Florida! I had the pleasure of working with him to create a memory pendant for my late father in law. Needless to say, the entire process was flawless! His communication was strong throughout the entire time. He ensures that he’s in this game to make his clients happy with every piece for sure! The quality was amazing and the attention to detail placed it over the top. My husband loved it ❤️ Definitely would recommend to anyone that’s looking for a jeweler.

I’ve been doing business with the Speak Easy Co for about 5+ years and never seems to disappoint me. He’s very professional and most importantly knowledgeable. I recommend the Speak Easy Co anytime I run into some one that is looking into jewelry or even custom jewelry. He is currently working on my wedding rings and can’t wait till it’s done. Thanks for all you do brother.

I've been dealing with speakeasyjewelry for I think 8 years now and he has never let me down. Always listens to customers wishes and does what he can to make their wishes come true.very helpful and knowledgeable and always great quality products and super fast shipping.He will always be my jeweler for as long as he is dealing with jewelry

Wow talk about exceeding expectations! A friend suggested coming to The Speak Easy after I said I wanted a custom pendant made for my daughter. She is my first child so as expected, this piece meant a lot to me. I sent my inspiration pendant I wanted & I was informed through out the whole process as my custom piece was made with updates and received my pendant way faster than expected. Amazing quality along with awesome customer service. I will now be purchasing two more pieces! I would highly recommend this jewelry company to anyone, thank you again!!!

Speak Easy made the jewelry buying experience easy and fun. The communication was amazing and the learning process as we went along with the project is something that most other jewelers don’t do. Would highly recommend getting something done, especially if this is your first time getting a custom piece.

ALWAYS a pleasure doing business with The Speak Easy Jewelry co. Answers questions and responds in a timely manner. Transactions are always smooth and problem free. And the quality/workmanship is top tier. I couldn’t ask for a better business to deal with. I’m very happy with all of my jewelry and can’t wait to do more business!