Design Fee



We are excited to work with you on your custom jewelry project. Our process begins with a one-on-one consultation to discuss your design concept, including price points, materials, and any other ideas you have for the piece. Once the design fee has been agreed upon and processed, we will begin designing your project to meet your requirements. Typically, the initial design is completed within 72 hours.

If you are not completely satisfied with the proposed design, size, or cost, we will revise the project with your approval until it meets your needs. We will not move forward until you are completely happy with the design.

After approval, we require a down deposit equal to half the cost before beginning production, with the remaining balance due upon notification of completion. Production usually takes 1-4 weeks, depending on the complexity of the design.

Once your project is complete, we will send it to our third-party gemologist for appraisal, which takes an additional 72 hours. Once the final balance has been paid, we will ship your custom piece and appraisal via next day delivery.

Please note that if your project is not paid in full upon notification of completion, a 25% stocking fee will be applied every 30 days. If a balance remains after 3 consecutive months, the production deposit and final product will be forfeited.

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